Testimonials

Marley

“I highly recommend Sunderland Animal Hospital. Marley always has a great experience. She recently had an infected anal gland. We only had to wait 24 hours for an appointment as there was a cancellation. Marley is a feisty wiggle worm, which can certainly be frustrating. But she’s always taken very good care of and leaves happy. It’s nice that they’re willing to prioritize things if you’re on a tight budget. We both having nothing but good things to say about Dr. Bentley and all the vet techs! We never feel rushed, even when they’re super busy. Dr. Bentley and the techs always go over what was done during her visit and answer any questions and concerns I have. I highly recommend Sunderland Animal Hospital if you’re looking for veterinary services for your pet. Thank you so much for taking such amazing care of my beloved Marley ”

—Chris Tullock

Annie

“We had such a great experience with SAH! Kristen called us shortly after we pulled up to the curbside spot and checked in via text message. She is so sweet, friendly, and bubbly! It's really nice to be greeted in such a great way when you first arrive. She brought my pet out to me after her appointment was over and was so thorough with what medications and instructions the Dr had prescribed. She is awesome! Dr. Bentley went over EVERY SINGLE concern I had written on their questionnaire that you fill out after you schedule your pet's appointment. You can tell she really cares about addressing all and any of your concerns. She was extremely informative when explaining the causes of my pet's issues and how to relieve some of the discomfort she was experiencing. I never felt rushed during the phone call and she was so thorough that I didn't have many questions to ask towards the end. I really appreciate the staff at SAH! Thank you so much! ”

—Annie Nguyen

Martha

“If you are searching for a new vet, look no further . We were able to schedule an initial non-sick visit within two weeks . We brought our new puppy to them for the first time last Tuesday . The staff was very friendly and Dr Bentley spoke to me for 10 minutes after having examined our pet answering all my concerns and providing a written follow up plan. I was so impressed with their thorough approach. I needed to call Sunderland Animal Hospital again on Easter Sunday as the puppy ate a half a pound of prosciutto. Dr Ellis responded in less than 5 minutes having researched the toxic levels of salt and advised me of symptoms to watch for. The following morning the staff called to follow up on the puppy. Sunderland Animal Hospital offers wonderful care to their patients and family. ”

—Martha Favre

Rob

“I believe it to be the best animal hospital in the pioneer valley based on my experiences there and talking with friends and neighbors who have all had exceptionally great visits. I've had my dogs seen there, and others I know have had visits with their cats, dogs, and various small animals. I've had mixed experiences with other vets in the area over the years, but only positive ones here. It's one of the few businesses of any sort that, if pressed, would have a very difficult time thinking of anything that they could do differently or better. Both Dr. Ellis and Bentley are excellent, along with every staff member that I've met there.”

—Rob Lynch

Donna

“The Sunderland Animal Hospital is the best! They have taken care of our pets since they opened. They are awesome! They are all so very caring and understanding. They never judge. They will work through a problem until they figure it out. Love Dr. Steve and crew! Donna Hubbard”

—Donna Hubbard